Privacy Policy of Handymee
This Privacy Policy explains how Handymee collects, uses, stores, and protects the personal data of users of the Handymee platform. By using the Handymee website and services, you agree to the terms of this Privacy Policy.
1. General Provisions
Handymee is an online platform for publishing and promoting listings of handymen, service professionals, and service companies. We process personal data in accordance with applicable data protection laws, including GDPR principles where applicable.
2. Data We Collect
We may collect the following categories of data:
- Name and/or profile or business name
- Contact information (email address, phone number, messengers if provided)
- Handyman profile information (services offered, experience, location)
- Listing content, including text, images, and other materials
- Payment information (processed via third-party payment providers)
- Technical data: IP address, browser type, device information, cookies, analytics data
- Platform interaction data (views, clicks, client inquiries)
We do not require sensitive personal data unless it is strictly necessary for providing the service.
3. Purpose of Personal Data Processing
Personal data is processed for the following purposes:
- User registration and identification
- Publishing and displaying handyman listings
- Promoting listings using artificial intelligence algorithms
- Matching handymen with relevant clients
- Processing payments for paid services
- Communication with users
- Analytics and improvement of the platform
- Ensuring platform security and preventing abuse
4. Use of Artificial Intelligence
Handymee uses artificial intelligence algorithms to analyze listings, user behavior, and client requests in order to improve the visibility and relevance of handyman recommendations.
Artificial intelligence does not make legally binding decisions regarding users and is used solely to optimize listing recommendations and client matching.
5. Paid Listings and Payments
Handymee offers paid services for enhanced and priority listing promotion. Payment data is processed through certified third-party payment providers. Handymee does not store full credit or debit card details.
6. Public Nature of Listings
Listings and profile information published by users are publicly available to other platform visitors. Users decide what information to publish and are fully responsible for the content they share.
7. Data Sharing with Third Parties
We do not sell or disclose personal data to third parties, except in the following cases:
- Payment service providers
- Hosting and technical service providers
- Legal obligations required by law
All third parties are required to maintain data confidentiality and security.
8. Data Storage and Security
We apply appropriate technical and organizational measures to protect personal data from unauthorized access, loss, or disclosure. Data is stored only for as long as necessary to fulfill the purposes described in this Policy.
9. User Rights
Users have the right to:
- Access their personal data
- Update or correct their data
- Request deletion of their data
- Withdraw consent for data processing
- File a complaint with a relevant data protection authority
10. Cookies
Handymee uses cookies and similar technologies to ensure proper platform functionality, perform analytics, and improve user experience. You can manage cookie settings through your browser.
11. Third-Party Links
The platform may contain links to third-party websites. Handymee is not responsible for the content or privacy practices of such websites.
12. Changes to This Policy
Handymee reserves the right to update this Privacy Policy at any time. The updated version becomes effective upon publication on the website.
13. Contact Information
For any questions regarding this Privacy Policy or the processing of personal data, please contact us via the contact form on the Handymee website.